NEW YORK (AP) Papa John's, which has featured founder John Schnatter as a spokesman in logos and TV ads, has begun pulling his image from its marketing and pledged to assess its diversity practices in response to his use of a racial slur.
Schnatter's face was off some materials by Friday, though the pizza chain said there are no plans to change its name. Schnatter is still on the board and is the company's largest shareholder - meaning he remains a key presence.
CEO Steve Ritchie said Friday the company will retain an outside expert to audit its processes related to diversity and inclusion. And he said senior managers will hold "listening sessions" to give employees a platform for any concerns.